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Shipping Information

Shipping (United States)
All orders are shipped from our factory warehouses in Southern California. We ship orders as quickly as possible. However, due to the custom nature of many of our products, please allow up to 2-3 weeks for delivery. Shipping methods are up to our discretion. Notification and confirmation of shipping will be given once products are shipped. All orders within the USA (including Hawaii and Alaska) are FREE! Puerto Rico must pay separate shipping.

Shipping (International)
We have many international customers and we try to provide the best service possible. Unfortunately, if you wish to order from outside of the USA, we request that you contact us by phone or email for a custom quote. Due to the high incident of fraud in certain countries, we require identity validation from customers from certain countries. These countries include Indonesia, Malaysia, the Philippines, China, Africa (excluding South Africa), all countries in the Middle East. Customers from these destinations MUST provide us with a copy of a valid photo identity card, and the front and back of the credit card BEFORE they order. This information can be emailed to info@backproductsonline.com or faxed to 305-395-6893. Once this information is received and verified, we will email you and give you further instructions on ordering. We realize this is an inconvenience to legitimate customers and we apologize.

All products are labeled as merchandise with the correct value. Do not ask us to mislabel the package.

Customer is responsible for any customs fees that may be charged.

Here are some of the links to Customs web sites and the relevant pages.

United Kingdom

If you have any questions about this, we encourage you to please contact us BEFORE ordering.

 

Using Space Age Technology, Your Mattress is Proudly Made in America!
Made In America Visco-elastic foam or, better known as, "Memory Foam" was originally developed by NASA as a material to cushion astronaut flight seats, in order to protect them from the powerful G-forces experienced at lift off. Density is what puts the "memory" in memory foam beds. Higher density visco-elastic foam provides better performance than low density foam. While there have been many scientific advances in sleep technology, most people are still sleeping on an outdated, unhealthy, uncomfortable inner spring mattress. Not only do innerspring mattresses do a poor job of support, but the average life span is only four or five years! You can rest assured that your Confourm® memory foam mattress is Made in America using the latest space-age technology to incredibly exacting standards, warrantied for 20 years and will not compress or degrade the way other cheaper foam can!

90 Days Risk Free

We are so sure that you will love your new Confourm® memory foam mattress that we give you 90 days to try it. If you don't like it for any reason, we will give you a full refund. See Details>>>

Lifetime Warranty

A memory foam mattress can easily last twice as long as an old fashioned inner spring mattress. Confourm® warranties your memory foam mattresses for 20 years. See Details>>>

FREE Shipping

On top of our already incredible low factory-direct prices, get FREE shipping on all orders for all products shipped in the USA. Intl. orders call for custom quote. See Details>>>

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